Innovations BI ("we") operates the innovationsbi.com website. This page explains what information we collect, how we use it, and what rights you have over it.

1. Information We Collect

When you complete our contact form, we collect: name, company, email, phone/WhatsApp, service of interest, and the message you write. This information is stored in our database (SQL Server) so we can respond to your request.

When you browse the site, and only if you accept non-essential cookies in the banner, we collect usage data through Google Analytics (pages visited, time on site, traffic source).

2. How We Use Your Information

To respond to your contact request and coordinate a call or meeting.
To send you an automatic confirmation email when you submit the form.
To understand, in aggregate and anonymized form, how the site is used and improve it (only if you accepted analytics cookies).

We do not sell or share your personal information with third parties for commercial purposes.

3. Third-Party Services We Use

Cloudflare Turnstile: verifies the contact form is submitted by a real person, not a bot.
Google Analytics (GA4): site usage statistics, only if you accept non-essential cookies.
Microsoft 365: used to send our transactional emails (contact confirmation).

4. Security and Retention

Your information is transmitted encrypted (HTTPS) and stored in a database with restricted access. We retain contact requests for as long as necessary to manage the business relationship, unless you request deletion.

5. Your Rights

You can request access, correction, or deletion of your personal data by writing to [email protected]. We will respond to your request within a reasonable timeframe.

6. Changes to This Policy

We may update this policy occasionally. The "last updated" date at the top of this page reflects the current version.

This document is an informational baseline and does not replace specialized legal advice, particularly for GDPR (European Union) or LGPD (Brazil) compliance if you operate or have customers in those regions.